Director, People & Culture

Overview

Director, People Experience & Culture - Stamford CT

Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. If you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our success depends on people who are committed to our purpose and have an appetite for progress. Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.

About The Role

The Director of People Experience & Culture is a senior leader responsible for designing, delivering, and executing an enterprise-wide people experience and culture strategy that drives engagement, performance, growth, and long-term organization adaptability. This role will have ownership and accountability for culture, employee listening strategy, Employee Resource Groups (ERGs), leader behavioral expectations, and the end-to-end employee experience. By translating cultural principles into clear behaviors, meaningful moments, and everyday ways of working, this leader ensures employees can “live the culture today” while building the adaptability and human capabilities needed for the future.

The role integrates cultural strategy, physical and virtual workplace experience, engagement, and change execution to create an environment where employees feel connected, valued, and inspired to perform at their best.

• Culture & Engagement
  • Design, implement, and execute a comprehensive culture strategy aligned with business objectives and measurable outcomes.
  • Own the development and delivery of a clear culture narrative that translates values into observable behaviors and daily practices across the organization.
  • Leverage existing listening tools and own the enterprise employee listening strategy, incorporating survey, lifecycle, and qualitative insights into a cohesive framework that informs engagement, culture, and change priorities.
  • Translate employee and leadership feedback into actionable initiatives, ensuring follow-through, accountability, and measurable impact on engagement and performance.
  • Champion and own equity and inclusion initiatives, including the strategy, governance, and impact of Employee Resource Groups (ERGs).
• Employee & Workplace Experience
  • Own and deliver strategies that enhance the end-to-end employee experience from hire to retirement, with a focus on defining and improving key “moments that matter.”
  • Design and implement workplace experience solutions that reflect organizational values and ensure physical and virtual environments support hybrid work, collaboration, learning, and performance, including learning center (LC) environments where applicable.
  • Partner cross-functionally to ensure a seamless employee experience that is consistently delivered across locations, teams, and lifecycle stages.
• Change Management & Organizational Resilience
  • Design and execute change management frameworks that enable organizational agility and normalize change.
  • Build enterprise capability and “muscle” for continuous learning, adaptability, and change, reducing change fatigue through proactive engagement and communication.
  • Ensure change initiatives are not only designed effectively but adopted, sustained, and embedded into how work gets done.
• Leadership & Behavioral Expectations
  • Define, implement, and embed clear behavioral expectations for leaders at all levels and partner with leaders to ensure cultural behaviors are modeled, reinforced, and consistently demonstrated in day-to-day leadership practices.
  • Serve as a trusted advisor to senior leaders on culture, engagement, leadership behavior, and organizational effectiveness.
• Collaboration & Talent Partnership
  • Collaborate closely with Strategy, HR, Talent, Learning, Facilities, IT, and Communications while retaining ownership of outcomes across the people experience portfolio.
  • Partner with the talent team to ensure…