Specialty Pharmacy Liaison

Overview

Explore opportunities with CPS
, part of the Optum family of businesses. We are dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the continuum of care. With CPS, you will work with more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions?

Join us and discover the meaning behind Caring. Connecting. Growing together.

• Greeting patients upon arrival to the clinic
• Explaining the benefits of our specialty pharmacy and enrolling patients into the program
• Performing insurance benefit investigations, prior authorization, claim rejects, and overrides
• Working with patients to find financial aid (grants, manufacturer programs, discount cards, etc.) to ensure access to medications
• Data/order entry and verification of patient information
• Providing direct support to enrolled patients to ensure they are supported throughout their therapy regimen and achieve outcomes, including:

• Outbound phone calls for patient support, adherence checks, and refill reminders
• Appropriate triaging of clinical questions to the appropriate clinician (pharmacist, nurse, or provider)
• Participation in conferences and workshops to promote CPS

• High school diploma or equivalent
• Registered, or ability to become registered, as a pharmacy technician in the State of Connecticut
• Experience interacting with physicians, nurses, and other healthcare professionals (preferably in a medical clinic)

• Experience as a pharmacy liaison/technician
• Experience in a health systems specialty pharmacy as an in-clinic technician
• Experience working with various disease states
• Knowledge of benefit investigations, prior authorization support, and patient financial assistance work
• Proficiency in Microsoft Office, EMR systems (EPIC, Cerner, or Meditech), and dispensing systems (QS1, RX30, or Computer Rx)

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay range for this role is $17.74 to $31.63 based on full-time employment. We comply with all minimum wage laws as applicable.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes.

This is an enterprise priority reflected in our mission.

United Health Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.