Night Associate, Platform Operations

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad‑supported streaming service.

We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world‑renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, Golf Now, Golf Pass, and Sports Engine. The well‑capitalized company will have significant scale as a pure‑play set of assets anchored by leading news, sports and entertainment content.

The spin‑off is expected to be completed during 2025.

NBCUniversal is hiring a Night Associate of Platform Operations to join a rock‑solid team responsible for project managing live streams, replays, playlists and highlights from an array of sporting events across the Peacock service. We are seeking a cool‑headed, detail‑obsessed operator who is adept at managing the ebb and flow of a massive schedule. You will have demonstrable experience driving engagement with complex marquee events, but must also be able to curate and promote the content for niche across dozens of global sports.

You will be tasked with curating the Peacock content offering across all products and audience segments, including merchandising live events and related publishing operations. It is a 24/7 operation responsible for updating content based on performance, programming tactics and events unfolding in real time, working in coordination with the Video Operations, Programming, Product, Marketing and Customer Support teams in addition to other stakeholders.

You will bring hands‑on experience managing complex digital publishing projects - including digital streams from live televised sports events – along with an aptitude with a variety of content management systems and a sense of personal responsibility for the accuracy of their work.

To excel in this role, you must have the ability to work in a fast paced environment, set and meet deadlines for publishing large volumes of content, own the project management of assets and logistics for multiple events, prioritize based on data and communicate fluently with Video Operations, Product, Marketing and Programming teams.

• Write user facing copy for SLEs (Single Live Events) including but not limited to descriptions, titles, etc
• Assign necessary metadata and imagery to all SLEs
• Collaborate with the Creative Metadata team to ideate on image creation and athlete options for SLEs and sports experiences
• Responsible for near 24/7 coverage depending on live events and priorities, ensuring operations and promotions have no issues and functioning as the first line of triage when incidents occur
• Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary
• Manually add and update all SLE imagery on platform
• Manually update and optimize all SLE metadata on platform
• Assist in coverage for the Platform Operations team
• Research and report on all sports streamed within Peacock,…