Platform Operations Associate

Job Description

Meet Peacock, NBCUniversal’s wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture.

We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech, and culture. Creative problem-solvers who never fail to win the sports pie slice in trivial pursuit and can out waiver-wire anyone in their fantasy sports league. So if this sounds like you, join our flock.

NBCUniversal is hiring an Associate of Platform Operations (Sports) to join a rock-solid team responsible for project managing live streams, publishing fast-turnaround replays, executing product features, curating playlists and identifying high performance highlights from an array of sports events across the Peacock service. We are seeking a cool-headed, detail-obsessed operator who is adept at managing the ebb and flow of a massive schedule.

The ideal candidate will have demonstrable experience driving engagement with complex marquee events (which for Peacock will mean events like the Olympic Games, NFL, NBA, Premier League, MLB and World Cup), but must also be able curate and promote the content for niche fandoms like speed skating, figure skating, cycling and dozens of other global sports.

The Operations team is tasked with curating the Peacock content offering across all products and audience segments, including merchandising live events and related publishing operations. It is a 24/7 operation responsible for updating content based on performance, programming tactics and events unfolding in real time, working in coordination with the Video Operations, Product, Marketing and Customer Support teams in addition to other stakeholders.

The successful candidate for this role will bring hands-on experience managing complex digital publishing projects - including digital streams from live televised sports events – along with an aptitude with a variety of content management systems and a sense of personal responsibility for the accuracy of their work. To excel in this role, you must have the ability to work in a fast paced environment during early and late hours, set and meet deadlines for publishing large volumes of content, own the project management of product features, assets and logistics for multiple events, prioritize based on data and communicate fluently with Video Operations, Product, Marketing and Programming teams.

• 2+ experience working on digital media platforms
• 2+ of experience managing title operations or publishing at a large-scale editorial, e-commerce or video service.
• Previous experience working on live streamed events
• Demonstrable ability to manage an ever-changing content pipeline 7 days a week.
• Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences
• Ability to work in a fast-paced environment
• Previous content management system preferred
• Maintain strong communication skills and committed to being a team player
• Proactively identify opportunities to adjust processes for efficiencies. Help develop strategies and procedures for continual improvement for editorial operations
• Excellent writing and presentation skills.
• A passion for sports, news, television and movies.

• Ability to work holidays, weekends and late nights
• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 - $75,000.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring…