Product Analyst- On Site Stamford, Mid-Level

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- On Site Stamford, Mid-Level role at Jobright.ai

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- On Site Stamford, Mid-Level role at Jobright.ai

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Job Summary:

Spectrum Community Solutions is seeking a Product Analyst to lead business activities and propose solutions for product deployments. The role involves conducting business analysis, managing product enhancements, and acting as a liaison between product management and technical support groups.

Responsibilities:

• Gather, analyze, refine, validates, documents and maintains complex data for the associated Charter line of business.

• Create and maintain discrete trending dashboards for consumption by the working team and the executive team.

• Perform data mining and analysis in support of process definitions for the purpose of identifying opportunities for process improvement and an improved customer experience.

• Model and forecast business trends based on historical data sets and planned product changes or feature launches.

• Exhibit a proficiency with third party reporting system and serves as the primary licensed seat holder and the day to day vendor liaison for third party reporting systems.

• Support product and feature launches with data analysis and presentation that reflects the customer’s experience and usage of the new product/feature.

• Identify data gaps, researches methods to fill these gaps and makes recommendations to business line for gap funding.

• Apply lessons learned to new projects to ensure continuous operational improvement in developing, implementing, and launching new products.

• Perform other duties as required.

Qualifications:

Required:

• Ability to read, write, speak and understand English

• Ability to analyze and interpret data

• Ability to define key performance indicators / metrics

• Ability to document, prepare and present data-driven presentations

• Ability to manage multiple projects at one time

• Ability to prioritize and organize effectively

• Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)

• Ability to quickly become subject matter expert on multiple databases and reporting tools

• Effective analytical and problem solving skills

• Expertise in Excel and Power Point

• Bachelor’s degree in Science, Engineering, Math or related field or equivalent experience

• Business Analysis experience - 3-5

Preferred:

• Ability to communicate verbally and in writing in a clear and straightforward manner

• Ability to communicate with direct management and company personnel

• Ability to make decisions and solve problems while working under pressure

• Ability to show judgment and initiative and to accomplish job duties

• Cross-functional working skills

Company:

Spectrum Community Solutions, Charter’s brand dedicated to multifamily properties, delivers industry-leading broadband connectivity solutions to apartments, single-family gated communities, off-campus student housing, senior residences, RV parks and marinas. Founded in , the company is headquartered in Stamford, Connecticut, US, with a team of  employees. The company is currently Late Stage.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Product Management
• Industries Software Development

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Medical insurance

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401(k)

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