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Chat Product Analyst — Elevate Customer Experience

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Compunnel, Inc.
Full Time position
Listed on 2026-01-27
Job specializations:
  • Business
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading tech firm is seeking a Business Analyst to support the Chat Messaging Product Team. This role involves defining and documenting business requirements to enhance digital customer experience through chat solutions. Key responsibilities include managing Business Requirement Documents, collaborating with teams for implementation, and analyzing chat performance metrics. The ideal candidate has 3–5 years of relevant experience, strong analytical and stakeholder-management skills.

Join us to improve customer interactions and operational efficiency.
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