VP, Sales Operations

About the role:

The primary purpose of this role is to drive revenue growth through tactical execution of analysis and programs for Global Technology Sales (GTS). This encompasses planning and development activities such as program design and execution, process improvement and world‑class execution of existing programs to new areas. This role will lead execution with support from BU partners and sales leaders. The role will focus on quantitative and qualitative analysis to identify actionable insights, measure progress, and impact (ROI) to make necessary ongoing enhancements.

The role should fulfill all requirements of planned and ad‑hoc activities to meet the needs of a specific region(s) in GTS.

• Lead cross‑functionally to improve contract value growth for Global Technology Sales via retention and growth programs
• Develop scalable, global operational processes to standardize and simplify procedures for a global sales force
• Lead strategic projects and initiatives across the organization, working with partners across business units, with insights to the Operating Committee
• Influence senior leaders and cross‑functional business partners within Gartner, with regular interactions across Sales, Global Sales Strategy and Operations, Service, Research and Product GVPs
• Challenge team to innovate client‑facing processes, deliverables, and advise on successful strategies to influence account team’s actions and success rate with clients
• Enable direct reports to drive enterprise‑wide insights and work streams at OC level
• Coach team of increasing size/global remit on best practices related to standardization/scaling

• Bachelor’s Degree required, MBA or Master’s Degree preferred
• 12+ years relevant business experience including successfully leading strategic transformation initiatives, plus
• 4+ years Management Consulting experience in a leading global firm
• 4+ years Business Transformation experience working with senior executives
• Strong leadership experience; consultative and influence skills at executive level
• Knowledge and experience in working with senior‑level Consultants and Executives
• Politically astute; able to navigate complex organizations; demonstrated ability to achieve results through influence in a cross functional, matrixed team environment
• Strategic thinking with the ability and experience to develop, implement and document strategies and execution plans for long term initiatives
• Must be highly motivated, goal and results oriented, demonstrates a bias for action and disciplined execution
• Demonstrated ability to think creatively; anticipate problems and opportunities; develop and implement vision
• Effective change agent, can lead change, think out of the box, & make new ideas happen. Ability to communicate vision and strategy