IT Delivery Lead

Job Description IT Delivery Lead

Salary: From £62,600.00 plus Bonus and benefits

Contract type: Permanent

Shift pattern: Full-time – 37.5 hours per week

Location: Hybrid / Manchester, Staines office based – 2/3 days in Bupa office per week

We make health happen

At Bupa, we’re passionate about technology. With colleagues, customers, patients, and residents in mind, you’ll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start, you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. Bupa aims to become the world’s most customer‑centric healthcare organisation with an NPS of +100.

To achieve this, we need top talent to understand our customers’ views on our products and services and their future needs.

Complete delivery and accountability of the IT project to agreed plan, budget, quality and timescales as defined by the business, recognising, and mitigating risks, resolving issues and pro‑actively managing any corrective actions or change requests throughout the lifetime of the IT project.

• Support key initiatives, data assets, and projects by collaborating with cross‑functional teams (e.g., product teams and projects) to ensure tasks are understood, assigned, and delivered within time and resource constraints.
• Create and manage optimised project plans, resource requirements, budgets, critical success factors and key milestones for all IT projects.
• Develop high quality applications
• Working closely with other digital tech teams to ensure design and user experience is consistent and meet requirements.
• Development of new or existing applications and solutions in line with application designs,development standards, methodologies and strategic architecture frameworks.
• Working as a lead alongside technical SMEs within product teams and projects of varying scope and size.
• Evaluate existing products and solutions to propose practical improvements, taking ownership and working with colleagues and business owners to implement changes.

• 2 years experience digital web product delivery role.
• Product and Agile operating methods and experience working in product teams
• Knowledge of coding standards and source control techniques
• Experience of working in a matrix managed environment, with mixed teams including
  contractors and vendors
• Application containerisation using Docker and container orchestration services using
  Kubernetes on GCP (GKE) and/or Azure (AKS).
• Pub/Sub event handling backbone using GCP Pub/Sub and Kafka.
• Composable architectures using domain modelling, services and micro‑services, leveraging
  techniques such as service mesh using Istio and circuit‑breaker patterns.
• Strong CI/CD pipeline automation with quality gates leveraging tools like Jenkins, Github,
  Github actions, automated test tools like Postman, Rest Assured, Gatling, JMeter, Sonar Qube,
  ESLint, Selenium

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

IT

Locations:

Bupa Place, Staines - Willow House