Service Technician; Mid Atlantic Area

Service Technician (Mid Atlantic Area)

Job : BH-2298-22

Location: Multiple positions located at or near our Mid Atlantic US Customer Center Locations - Allentown, PA;
Shrewsbury, PA;
Richmond, VA;
Greensboro, NC;
Charlotte, NC. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Schedule: Monday - Friday 7:30AM - 4:30PM

Pay Range: Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position. $3,000 Sign On Bonus!

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies—from compressors to precision handling of liquids, gasses, and powers—to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

Job Overview: The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment and respond to customer equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to ensure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions—such as Preventative Maintenance, Diagnostics, Audits and Leak Detection—can benefit their operations.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months with no major or frequent traffic violations, including no DUI in the last 5 years and no serious violations in the last 3 years.
• Every service technician is required to be on‑call; you will not be on‑call for the first 90 days. On‑call weeks can be as frequent as every 4 weeks.
• Position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. Requires lifting and moving weight limits in line with safety policy.
• High School Diploma or equivalent required.

• Ability to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer‑air treatment).
• Operatin…