Area Supervisor

Area Supervisor – Ross Stores, Inc.

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

• Success – our winning team pursues excellence while learning and evolving
• Career growth – we develop industry‑leading talent because Ross grows when our people grow
• Teamwork – we work together to solve the hard problems and find the right solution
• Diversity, Equality & Inclusion – we celebrate the backgrounds, identities and ideas of those who work and shop with us because our differences make us stronger

Our Corporate headquarters are in Dublin, CA with 3 buying offices in New York City, Los Angeles and Boston and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities.

The Area Supervisor is a member of Store Leadership, responsible for a specific, assigned area of the Store and for general operations when serving as Manager on Duty. Duties include opening and closing the Store, supervising Associates, maintaining a friendly environment, ensuring proper merchandise presentation and overseeing Company operational processes.

• Maintain safe & secure environments – practice safe behaviors, monitor sales floor, report unsafe conditions, secure building, test fire alarms, respond to alarms.
• Customer Service – treat all customers, associates and leaders with respect, demonstrate courtesy and professionalism, recognize Associates.
• Represent the Company brand – maintain professional appearance, enforce Dress Code, keep all areas clean and merchandised.
• General merchandising – ensure recovery, sizing, markdowns, receive merchandise, process inbound deliveries, maintain stockrooms, assist with floor moves and re‑wrapping.
• Loss Prevention – comply with the Loss Prevention Awareness Program, maintain Presence, conduct package inspections, safeguard confidential information.
• Front End Supervision & Operations – maximize productivity, train associates on registers, control break schedules, maintain equipment, ensure compliance with cash handling policies.
• Fitting Room oversight – maintain cleanliness, audit tags, ensure go‑back compliance.
• Administrative duties – conduct cash pulls, bank deposits, manage payroll administration, support front‑end control and other Store Manager assignments.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculations for retail environments.
• Ability to work evenings and weekends.

• Use all store equipment (PDTs, registers, PC).
• Stand, walk and move around store up to 100% of working time.
• Regularly bend, squat, kneel, climb, carry, reach and stoop.
• Occasionally push, pull and lift more than 25 lbs (stockroom shifts may require >20 lbs).
• Use janitorial equipment, rolling racks, ladders and other supplies.

• Retail Associates
• Stockroom Leads (where applicable)

Mid‑Senior level

Full‑time

Business Development and Sales

Retail

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to…