Custom Framer

Join to apply for the Custom Framer role at Michaels Stores

Store - STAFFORD, VA

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow SOPs and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

• Retail experience
• Experience selling products and/or services to customers

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor to discuss reasonable accommodation

• Public retail store setting taking care of customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks
• Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at  and  Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals and provide reasonable accommodations. If accommodations are required, please contact Customer Care at

EEOC Know Your Rights posters and related notices may be provided as required.

• Entry level

• Part-time

• Design, Art/Creative, and Information Technology
• Retail