Computer Technician Pool; Secondary

General Purpose

Under the supervision of the Building Administrator and in coordination with the Department of Innovation and Technology, this position maintains the operational integrity of information technology and provides technical training for staff. Duties of this position include responsibility for the full lifecycle management of hardware and software assets. This individual will also assist in the utilization of technology resources, providing technical instruction and consultation to staff, and acting as a liaison between site-based and district technology personnel.

Job Title:

Computer Technician

Location:

School Based
Pay Grade:
Uniform Salary Grade U140
Work Calendar: 12 month employee
FLSA Status:
Non-Exempt

• Coordinates technology needs within the building
• Organizes, schedules, and responds to requests in a timely manner.
• Assists with the installation, maintenance, and operation of a network, as needed.
• Facilitates the repair and upgrade of hardware by troubleshooting problems, performing simple repairs, and/or sending equipment out of the building as required.
• Coordinates the acquisition, inventory, and distribution of software and hardware, ensuring that the appropriate requirements are available, and adhering to licensure guidelines.
• Maintains a license inventory for software purchased by the school/ department.
• Serves as a liaison between the school/department and the Department of Innovation and Technology.
• Assists with technology projects managed by the Department of Innovation and Technology as needed.
• Proactively maintains technology hardware, operating systems, and software.

• Assists with staff development technical training.
• Maintains familiarity with available software.
• Demonstrates enthusiasm for learning and integrating technology.
• Facilitates the implementation of the Division’s and School’s technology plans.
• Manages and trains student technology interns, as applicable, to assist with the maintenance, and utilization of hardware, software, and peripherals.
• Attends technical training hosted by the Department of Innovation and Technology.

• Engage in ongoing professional development relevant to position.
• Respond promptly and thoroughly to written and oral requests for information.
• Maintain a clean, neat appearance, appropriate to position.
• Maintain a record of appropriate attendance and punctuality.
• Serve as a role model for students, colleagues, and the general public.
• Work in close harmony with colleagues, supervisors, and co-workers.
• Comply with all District and School policies and regulations, including but not limited to guidelines for confidentiality.
• Perform other related duties as required/assigned.

• High School Diploma or its equivalent.
• Two (2) years of job-related experience preferred.
• Technical support certification (CompTIA A+ or equivalent) preferred.

• Knowledge
  • Computer operating systems, hardware, and software.
• Skills
  • Demonstrate sustained effort and enthusiasm in the quality and quantity of work performed.
  • Effectively train technology users.
• Abilities
  • Adhere to District Technology guidelines and standard operating procedures, as applicable.
  • Listen to others and remain receptive to new ideas.
  • Address criticism in an appropriate manner and develop constructive outcomes.
  • Work cooperatively in a team environment to meet goals.
  • Organize and perform work independently.
  • Meet deadlines for all work even when working on multiple projects.
  • Show sustained effort and enthusiasm in quality and quantity of work.

• Work environment is primarily inside, with low/moderate noise, temperatures that are primarily controlled, and no exposure to chemicals or other negative air quality elements.
• The work is light/moderate work, requiring exertion of up to 50 pounds of force to move or lift objects.
• The following physical and mental abilities are representative of those expected to complete the essential functions of the job: standing for prolonged periods; sitting for prolonged periods; moving the hands, wrists, or fingers repetitively; moving with force on the back or…