Systems Analyst

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Interacts extensively with internal and external users.
• Analyzes existing applications/systems and business process models.
• Designs, develops, and administers applications and business processes.
• Maps and documents interfaces between legacy and new systems.
• Understands software development lifecycle and recommends and implements programs accordingly.
• Translates users requirements into highly specific project briefs.
• Identifies options for potential solutions and assesses them for both technical and business suitability.
• Conducts requirement analysis and prepares specific proposals for modified or replacement systems.
• Develops and monitors project timelines.
• Presents proposals to users.
• Works closely with users to ensure technical compatibility and user satisfaction.
• Ensures, protects, and limits risks associated with implementations.
• Prepares and maintains systems / software documentation.
• Provides application and end user support reports.
• Reviews, recommends, documents, and tracks IT related organizational metrics, benchmarks, service‑level agreements (SLAs), policies, and procedures.
• Works collaboratively with trainers and users to elaborate user material and training material throughout the entire process.
• Performs other duties as assigned and/or required.

Bachelor's degree in computer science, telecommunications, math, engineering, business or related discipline; supplemented by five (5) or more years of progressively responsible computer software support services experience, including Enterprise Resource Planning (ERP), Relational Database Management System (RDBMS), object‑oriented programming, application system and program analysis, and design experience.

• This position requires the ability to obtain a Tier 2 Moderate Public Trust clearance.