Quality Analyst

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies.

You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our "I CARE" core values of Integrity, Compassion, Advocacy, Respect, and Excellence.

The Quality Analyst ensures execution of all Quality Department tasks within their assigned group homes, day programs and/or supported living arrangements. This role requires a high degree of collaboration with group homes, day programs and/or supported living arrangements to ensure compliance with state regulations and accreditation standards while maintaining consistency and alignment with the One Beacon philosophy. Additionally, the role involves collaboration with Quality Department leadership to address any deviations in performance beyond acceptable limits.

• Responsible for assigned schedule of in person visits to all assigned group homes/day programs
• Assigned schedule of unannounced evening home visits
• Accurately assess and document performance of assigned group homes/day programs
• Assist group home/day program staff with remediation of risks and subpar performance
• Conduct in-depth audits on all assigned group homes/day programs
• Incident management assistance, including closing incidents and monitoring quality improvements

• High school diploma or GED required.
• Minimum 3 years’ experience in group home/day programs and/or in DSP role

Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and One Drive. You will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.

• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills. Ability to collaborate effectively with diverse teams.
• Strong computer skills utilizing various software programs and applications.
• A professional demeanor.
• Demonstrated ability to multi-task.
• Ability to work with little daily supervision.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This would require the ability to lift files, open filing cabinets, and bend or stand on a stool, as necessary. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

This position will be assigned a work schedule that may occasionally include long hours and weekend work.

Travel to assigned facilities and to attend meetings and other functions as requested.

Some of the job duties will be performed from an office. However, most work will be performed at home-like settings or community facilities with the potential of exposure to infectious disease. Universal precautions are required to minimize the risk of infections. Work sites may include locations that are not barrier-free.

It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.