Medical Assistant

Job Title:

Medical Assistant

The Medical Assistant supports physicians and clinical staff by performing a combination of clinical and administrative duties to ensure efficient patient care and smooth daily operations within the medical office.

• Prepare patients for examinations and assist physicians during visits
• Take and record vital signs, medical histories, and chief complaints
• Perform basic clinical procedures (e.g., injections, EKGs, specimen collection) as permitted by state law
• Prepare exam rooms and maintain sterile instruments
• Administer medications as directed by a physician
• Document patient information accurately in electronic medical records (EMR)

• Schedule appointments and manage patient flow
• Answer phones, respond to patient inquiries, and relay messages
• Verify insurance, collect co-payments, and process billing information
• Maintain patient records and ensure confidentiality (HIPAA compliance)
• Handle referrals, prior authorizations, and prescription requests

• High school diploma or GED
• Completion of an accredited Medical Assistant program
• Medical Assistant certification or eligibility to obtain
• Basic knowledge of medical terminology
• Ability to take and record vital signs (BP, pulse, temperature, weight, height)
• Experience with electronic health records (EHR/EMR) systems
• Strong communication and interpersonal skills
• Professional, patient-focused demeanor
• Ability to maintain patient confidentiality (HIPAA compliance)
• Basic computer and typing skills

• 1+ year experience in a medical office or clinic
• Bilingual (Spanish/other language)
• Experience in a specialty practice (family medicine, pediatrics, internal medicine, etc.)
• Strong multitasking and time-management abilities

• Strong interpersonal and communication skills
• Attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Proficiency with EMR systems and basic office software
• Professional demeanor with a compassionate, patient-focused approach

• Medical office or clinic setting
• Frequent interaction with patients, physicians, and healthcare staff
• May require standing, lifting, or assisting patients throughout the day

• Rooming patients and documenting chief complaints
• Assisting providers with exams and minor procedures
• Administering injections and medications (per state scope of practice)
• Performing EKGs, phlebotomy, or specimen collection (if applicable)
• Sterilizing instruments and maintaining exam rooms
• Infection control and safety procedures

• Scheduling appointments and managing phone calls
• Verifying insurance and collecting copays
• Updating patient records and demographics
• Handling referrals, prior authorizations, and lab orders
• Basic medical billing and coding knowledge (preferred)