Permit & Development Technician

Job Description

Performs entry-level technical and administrative work supporting the development permit process. Work involves receiving and reviewing permit applications for completeness, providing customer assistance, performing data entry, and supporting the permit lifecycle through routine clerical and technical tasks. Work is performed under close general supervision. "Does related work as required" is a general note.

• Permit & Development Technician I: $23.15/hr to $31.84/hr (full range $23.15/hr to $40.52/hr)
• Permit & Development Technician II: $24.78/hr to $34.08/hr (full range $24.78/hr to $43.37/hr)

• Assists customers at the front counter in reviewing necessary documents for approvals
• Provides general guidance regarding State and local regulations and basic permit process requirements
• Assists customers with completing records, applications, and permits
• Reviews permit applications, plans, and supporting documents for accuracy and completeness of submittal requirements
• Determines basic permit process routing and identifies required departmental reviews
• Assesses the general scope of proposed projects to determine required permit types
• Performs data entry and updates permit information in the permitting system
• Routes applications to appropriate departments and follows up on routine workflow items
• Assists in coordinating inspections by scheduling standard inspections and providing routine updates to applicants
• Processes mail‑in and online permit applications
• Calculates permit fees based on adopted fee schedules
• Verifies proper and current contractor licensing with the Commonwealth of Virginia
• Prepares and maintains filing systems for applications and issued permits
• Retrieves and reproduces archived files and provides documents as needed for FOIA responses
• Provides administrative support including accounts receivable/payable coordination, invoice reconciliation, and posting statistical entries
• Prepares routine reports and correspondence
• Acts as initial liaison for plan reviewers by gathering missing documents, logging reviewer comments, and directing customer questions appropriately
• Coordinates standard meetings and schedules appointments as needed
• Operates a variety of standard office and computer equipment
• Performs related tasks as required

• Thorough knowledge of standard office practices, procedures, and equipment
• Thorough knowledge of business English, spelling, and arithmetic
• Ability to interpret documents related to permitting processes
• Ability to interact tactfully with customers
• Ability to prepare and maintain accurate records
• Ability to organize and prioritize work
• Ability to perform tasks requiring attention to detail
• Ability to operate computer systems and specialized permitting software
• Ability to establish and maintain effective working relationships with coworkers and the public

Permit & Development Technician I:
Any combination of education and experience equivalent to graduation from high school and 2 years of experience in permitting, planning, development, zoning, customer service or a related technical field.

Permit & Development Technician II:
High school diploma or GED required; post‑secondary coursework or technical training preferred. Three (3) years of progressively responsible experience in permitting, planning, development, zoning, or a related technical field for internal candidates. Four (4) years of progressively responsible experience required for external candidates.

Both levels:
Possession of state Permit Technician certification or ability to obtain it within 18 months of employment. For Technician II, ongoing continuing education as required by DHCD.

Please  for our full‑time benefits.

All employees are required to have direct deposit of their bi‑weekly paychecks into one or more financial institution(s) of their choice. Information must be presented at time of hire.

Proper identification must be shown at time of hire in order to complete the necessary paperwork for compliance with the Immigration Control and Reform Act of 1986.