Senior Logistics Coordinator

Senior Logistics Coordinator

An opportunity has arisen for an experienced Senior Logistics Coordinator to join a growing business based in Stoke-on-Trent. Reporting to the Operations Manager, you will take responsibility for the day-to-day logistics operation, ensuring safe, compliant, cost-effective and customer-focused delivery performance while supporting continuous improvement and team development.

• Manage daily logistics and transport operations to ensure on-time, compliant deliveries
• Plan and coordinate transport, routing and carrier allocation
• Oversee warehouse activities including picking, packing and loading
• Manage carrier performance, KPIs and supplier relationships
• Resolve delivery issues and maintain logistics documentation
• Support customer order fulfilment and service levels
• Champion health & safety and fleet compliance
• Lead, coach and develop the logistics team
• Monitor performance metrics such as OTIF, costs and damages
• Support systems and process improvements, including import/export where applicable

• Proven experience in a logistics or transport leadership role
• Knowledge of HGV operations, delivery planning and carrier management
• Strong communication, organisation and problem‑solving skills
• Customer-focused with excellent attention to detail
• Confident using Microsoft Office and stock control systems

• Hours of work:
  Monday to Friday 8:30am-5:00pm
• Salary: 32,000 per annum

• Performance-related bonus
• Training and development opportunities
• 26 days holiday plus bank holidays (including Christmas shutdown)
• Employee healthcare plan (opt‑in)
• Life assurance (1 x salary)
• Annual pay review and reward schemes