Social Care Assessor

Staffordshire County Council, The First Contact Team engages with citizens across Staffordshire, delivering strengths‑based, outcome‑focused assessments primarily via telephone and virtual platforms. These Care Act 2014–compliant assessments identify eligible needs while recognising people’s strengths, assets and ability to maintain independence.

The team works with individuals to develop care and support plans and collaborates closely with Brokerage to ensure services are arranged to meet any residual eligible social care needs. First Contact also provides timely, accessible information and advice, supporting people to connect with appropriate services such as local community support, health pathways, befriending services and preventative resources.

In addition, the team undertakes in‑person assessments for carers and young carers of all ages across the county. This is a hybrid role, with all appropriate equipment provided to support flexible working.

Please note that this advert is for two positions, a 37 hour 12 month fixed term position and a 37 hour permanent position.

• Take responsibility for Care Act assessments, including all statutory functions
• Develop collaborative relationships with adults and their circles of support, promoting positive expectations and understanding wishes, feelings and strengths
• Undertake purposeful engagement with individuals, families and professionals to understand needs, strengths, networks and capacity to consent
• Analyse information to identify and manage risk appropriately
• Negotiate and agree realistic, outcome‑focused support plans
• Work in partnership with colleagues and external professionals to enable independence and positive outcomes
• Maintain high‑quality electronic records and performance data in line with policy and procedure

• Understanding of Care Act assessments and how to identify needs, strengths and outcomes
• Knowledge of person‑centred and strengths‑based practice when working with adults and carers
• Awareness of risk, safeguarding and proportionate decision‑making
• Knowledge of key adult social care legislation (including the Care Act and Mental Capacity Act)
• Understanding of effective communication with individuals, families and professionals
• Awareness of multi‑agency working and the wider health and social care system
• Knowledge of professional recording standards and use of digital case management systems
• Understanding of outcome‑focused support planning and service options

Interviews will be held during the week starting 16th March 2026.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Name, Job Title at:
Claire or Nicola.

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Our Recruitment Process:
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities and are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

In addition to your salary, as a member of staff, you will have access to a range of rewards and benefits designed to support your wellbeing and career development.