Internal Account Manager

Position: Internal Account Manager (Permanent)
Are you a driven sales professional who thrives in a fast-paced construction environment? Do you enjoy building strong relationships, managing opportunities from enquiry to close, and being the key link between customers and field sales? If so, this opportunity could be for you!

Role:
Internal Account Manager – Stafford
Department:
Fit Out Sales
Reporting to:
Head of Fit Out Sales

About the Opportunity:

This is a pivotal position acting as the central internal point of contact for Tier 1 construction customers and the External Account Manager. You will support the full sales cycle, from initial enquiry through to order completion, helping the team achieve ambitious growth targets while delivering exceptional customer service.

You’ll also spend one day per week on customer site visits alongside the External Account Manager to build product knowledge, relationships, and commercial understanding.

Responsibilities:

Handle and qualify incoming enquiries via phone, email, and website
Conduct discovery calls via Teams or Zoom
Identify customer needs and recommend suitable solutions
Prepare, present, and follow up quotations
Create upsell and cross-sell opportunities within existing accounts
Support the External Account Manager with administrative and sales tasks
Maintain accurate CRM records
Coordinate handover to Operations for successful projects
Provide timely responses to customer queries
Conduct post-project follow-ups to uncover new opportunities
Deliver an outstanding end-to-end customer experience

What we are looking for:

Excellent communication and presentation skills
Strong relationship-building ability and commercial awareness
Understanding of sales cycles, drivers, and negotiation techniques
Results-driven with a passion for sales
Detail-oriented with a practical, solutions-focused mindset
Confident with IT systems and CRM platforms
Proactive team player with strong interpersonal skills
Skilled at asking intelligent, strategic questions
Professional telephone manner and closing ability

Experience:

Previous sales experience is advantageous (internal sales experience preferred)
Experience working with construction or fit-out customers is a plus

What’s in it for you:

Base - £30k - £35k (DOE)
Uncapped Commission
Natural progression into external account manager.

Why Join My Client?
This is an excellent opportunity to develop your career within a high-performing sales team, gain exposure to major construction projects, and play a key role in driving revenue growth.

If this sparks an interest in you, consider applying today!

Otherwise, for more information contact me on or give me a call on (phone number removed)