Customer Advisor

Position Overview

Customer Advisor – part‑time, 20 hours per week. Permanent contract. Shifts available Monday – Sunday, 6.00am – 9.00pm. UK notional hourly rate £12.71 per hour.

Location:

B&Q Stafford.

Join our team, and you’ll become an expert advisor, inspiring and guiding customers. You’ll know every customer and their home improvement projects, support sales, manage stock, set up displays, and keep the store looking great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but excellent customer service is the main aim.

• Friendly, outgoing and enthusiastic about helping customers.
• Eager to learn, excited by home improvement and new technology.
• Strong team player with flexibility to work a rota that includes weekends, evenings and bank holidays.

We’re committed to making B&Q more diverse and representative, with networks for colleagues and allies. Wellness support, competitive salary, award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks to refresh you.

We also support you during the application or interview process – please contact  for any recruitment adjustments.