Food & Beverage Team Member

Food & Beverage Team Member - Stafford

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

We’re looking for a Food and Beverage Team Member.

In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you’d get here for work, before applying for the job.

• Contract type:
  This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week.
• Contract duration:
  Fixed term contract until 05/09/2026
• Operating
  
  Hours:
  
  The operation is open 7 days a week, from 09:30 to 17:30 (latest closing time).
• Weekend Coverage:
  Weekends are included, staff work on a rotational basis to ensure fair time off.
• Flexibility:
  The number of working days per week is flexible, based on availability and operational requirements.
• Salary: £12.25 per hour
• Assessment:
  For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perksat work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject hazardous criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

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As a Team Member, your main focus will be front اتفاق‪of house, dealing directly with people.

You’ll welcome and look after everyone who comes to the café.

With your love of working with people, your ‘can‑do’ attitude, and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time.

This is a lively business thatássalatically on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations.

You’ll always keep the standards of food and drink preparation and presentation high.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good.

At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role.

You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the attached document.

You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Noини experience is required, but we’d love to hear from you if you’re :

• happy to work in a team or on your own initiative
• people person, who cares about giving great service
• enthusiastic and willing to learn

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

to find out more about the benefits we offer to support you.