Helpdesk Advisor

Extra Recruitment are currently recruiting for a Helpdesk Advisor to join our client based in Stafford . This is an excellent opportunity for someone with strong customer service skills and call centre experience. Candidates must be flexible and available to work any 5 days out of 7 on a rota basis , including weekends. Helpdesk Advisor Responsibilities Answer incoming calls from customers and drivers regarding delivery queries Support company drivers with issues such as road closures, missing items, and delivery disputes Communicate with customers and drivers regarding failed deliveries Update customer address details accurately when required Provide professional and efficient customer support at all times Helpdesk Advisor Details

Location:

Stafford Pay Rate: £12.21 per hour

Schedule:

5 days out of 7 (rota basis) Operating

Hours:

Weekdays: 06:00 21:00 Weekends: 06:00 18:00 Helpdesk Advisor Requirements Previous call centre experience