Children's Residential Support Worker

Children's Support Worker

Location:

Staffordshire – commutable from Birmingham

Contract:

Full-time, permanent

Shifts:

24/7 rota (days, nights, weekends, sleep‑ins where applicable)

We are recruiting Children's Support Workers to join a residential service supporting children and young people with emotional and behavioural difficulties (EBD) and associated complex needs. This is a rewarding, hands‑on role where you will help provide a safe, structured, and nurturing environment, enabling young people to develop confidence, emotional regulation, and life skills.

• Provide consistent, child‑centred care and emotional support
• Promote positive behaviour, boundaries, and daily routines
• Support young people with education, activities, appointments, and daily living skills
• De‑escalate challenging situations using approved approaches
• Maintain accurate records in line with care plans and safeguarding procedures
• Work collaboratively with colleagues, managers, and external professionals
• Act as a positive role model and reliable adult presence

• Experience working with children or young people (residential care, SEN, SEMH, education, youth work, or similar)
• Calm, resilient, and emotionally intelligent approach
• Strong communication and teamwork skills
• Willingness to work a rota including evenings, nights, and weekends
• Genuine motivation to support vulnerable young people

• Level 3 or 4 Diploma in Residential Childcare
• Experience with in EBD or SEMH residential settings
• Team Teach, MAPA, or equivalent training
• Full UK driving licence

• Comprehensive induction and ongoing training
• Clear progression opportunities (Senior Support Worker, Deputy roles)
• Supportive management and team culture
• Enhanced pay for nights, weekends, and sleep‑ins
• The opportunity to make a real and lasting difference

This role is subject to an enhanced DBS check, full employment references, and safeguarding screening. We are committed to safeguarding and promoting the welfare of children and young people.