Traffic and Customs Supervisor

** Career Area:
** Supply Chain and Logistics
*
* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
*
* Job Title:

Customs Compliance Manager
**** Salary:** £41,593 - £45,000 (Dependent Upon Experience)
** Location**:
Stafford
** Benefits:
*** 25 days annual leave,
* Up to 10% Bonus
* Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%
* Contributory share scheme - Caterpillar - will match 50% of the employee's contribution.
* Optional flexible benefits include access to family health and dental care plans, EV car lease, holiday purchase.
** About LPSD
** Caterpillar Large Power Systems Division (LPSD) designs and manufactures diesel and spark-ignited engines, ranging from 400 kilowatts to 16 megawatts of power, as well as the key engine systems such as fuel, air, aftertreatment, and cooling which are used to power Oil & Gas, Electric Power, Marine, Rail, Industrial, and CAT Machine applications around the world.
** The Opportunity
** As a Customs Compliance Manager, you will provide strategic leadership and oversight for the day-to-day operations of global trade activities, ensuring full compliance with international laws and regulations. You’ll work closely with Customs Administrators, internal stakeholders, brokers, legal and global trade to resolve trade-related issues and drive continuous improvement across our compliance framework for the Stafford manufacturing facility.

This role acts as the site’s primary customs compliance authority, ensuring effective governance, risk management and compliance decisions.
*
* What You Will Do:

*** Lead and manage the organisation’s import and export compliance programs for the Stafford facility, owning the site’s customs governance framework and ensuring alignment with global policies.
* Develop, implement, and maintain customs compliance policies, procedures and in compliance with current and evolving regulatory requirements, ensuring all changes are communicated and embedded across operational teams.
* Conduct and execute risk assessments to ensure the facility adheres to established trade compliance standards, including ownership of mitigation plans and escalation of material risks to senior leadership.
* Oversee all import and export activities to ensure alignment with UK, US and foreign regulations.
* Manage the customs clearance process and ensure all documentation is complete and compliant, including oversight of performance, accuracy and audit readiness.
* Advisor to internal teams on import/export regulations and best practices; manage broker compliance and SOP’s, ensuring service levels, compliance KPI’s and governance expectations are adhered to.
* Drive continuous improvement within the compliance program, identifying opportunities to streamline processes, reduce compliance risks and enhance operational performance.
* Represent the Stafford facility during internal and external audits and regulatory enquiries.
** Import / Export Compliance Expertise
*** Knowledge of import/export procedures; able to manage customs clearance processes and ensure regulatory adherence.
* Accuracy & attention to detail: processing large volumes of information with precision and implementing quality assurance techniques.
* Managing customs functions within a complex fast-paced manufacturing or international logistics environment
** Decision Making & Critical Thinking
*** Able to analyse situations accurately, identify relevant data, clarify concerns and support well‑reasoned decisions.
* Shows sound judgement in applying compliance requirements and resolving escalations effectively.
** Problem Solving
*** Identify issues, evaluate alternatives and implement resolution decisions.
** Influencing &…