Legal Business Officer; Systems

Staffordshire County Council,

Staffordshire County Council is a modern, progressive and forward‑thinking authority that is ambitious and empowers its employees to be innovative in their approach. Staffordshire Legal Services is a large in‑house corporate legal team, consisting of lawyers, trainees and support staff, with a key focus on staff training, retention and progression.

A fantastic opportunity has arisen to join our Legal Business Team. We are a well‑established small team providing support to Legal Services through the provision of quality administration.

• Producing accurate financial, case and performance reports to inform strategic decisions.
• Analysing data from the case management system (Iken) and other sources to build tailored management information reports.
• Overseeing and optimising case management and finance systems.
• Delivering staff training on systems and procedures.
• Responding to and resolving case management system issues, liaising with providers as needed.
• Monitoring time recording and generating invoices for fee‑earning work.
• Ensuring compliance with Lexcel standards and supporting annual re‑accreditation.

• Strong analytical and report‑building skills, with a proactive, solutions‑focused approach to problem solving.
• Excellent communication skills, both oral and written.
• Ability to prioritise your workload with exceptional planning and organising skills.
• Confident presentation skills for a variety of audiences.
• Ability to focus on complex tasks with a strong eye for detail and commitment to high standards.
• Strong team‑working skills, with the willingness and ability to collaborate on complex tasks.
• Full proficiency in the MS Office suite.
• Previous experience of using a Case Management System.

For an informal discussion please contact Stuart Betts, Business Team Manager at stuar or Karen Hurst, Business Team Manager at karen

Interviews will take place on 5/6 February 2026.

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.