Programme Support Officer

Staffordshire County Council,
At the heart of Staffordshire's economic development lies a vision to create a diverse, inclusive, and sustainable economy. By focusing on developing local skills, we aim to enable more people to access higher value, better‑paid jobs across a wide range of priority and locally important sectors.

We have an exciting opportunity within the Skills and Employability Team for a Programme Support Officer. The Programme Support Officer is accountable for the review of information returns from Providers to meet Programme Client Relationship Management System requirements and the timely payment of funding. The role will be based in Staffordshire Place 1, in the centre of Stafford town, with the option to work remotely.

This is a 2 year Fixed Term position.

• Review the return of information from Providers and Programme participants, ensuring accurate and complete records and the timely payments of funding.
• Administer telephone and electronic correspondence with Providers, Programme participants and colleagues to ensure enquiries are actioned efficiently and effectively.
• Support the procurement process and issuance of annual contracts by requesting documentation for due diligence, maintaining records to monitor the return of and collation of documentation to demonstrate procurement and contract compliance.
• Support the quality management processes and procedures by producing documentation in MS Office.
• Assist staff with decision‑making and the future development of the service by accessing and presenting data as requested, for example formatted spreadsheets, tables and graphs.
• Support the Programme Team with internal and external audits and preparation for inspection by external agencies through administrative tasks.

• Educated to at least NVQ Level 3 or equivalent experience in a similar role.
• Demonstrable knowledge and understanding of contract compliance.
• Demonstrable IT skills to support the development and delivery of quality systems, including digital formats.
• Experience of working in an administration/support role, including for internal and external audits.
• Effective interpersonal skills; listening, verbal and written communication skills with colleagues, across services and with external partners.
• Attention to detail.
• Ability to present data that are accurate, well‑presented and easy to use for the purpose and audience intended.
• Ability to plan, organise and prioritise workload to meet deadlines.

We’re happy to talk flexible working. We will be shortlisting applicants for this role week commencing Monday 23rd February 2026, with interviews due to take place on Monday 9th March 2026.

For an informal chat about the role please contact either:
Mark Winfer, Finance & Compliance Manager – mark
Nick Lumley, Programme Manager – nick

Our recruitment process:
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.