Business Support Administrator

Due to business growth, an exciting opportunity for a Business Support Administrator has arisen to join a vibrant team. The role involves working in a fast‑paced, busy manufacturing environment, supporting various administrative, sales, marketing, and other projects, tasks and operations to assist the Commercial Manager, internal and external teams, and clients.

• Provide general administration support to the Accounts, Commercial, Business Development, Technical and Marketing teams and other internal/external teams, customers and clients.
• Provide reception and front‑of‑house function for the office.
• Provide high‑quality support and service to customers and clients who contact us by telephone and email.
• Assist with HR functions within People
  
  HR, managing and maintaining internal training records and arranging training where necessary.
• Assist the Accounts Team with the checking and processing of vendor invoices, and the processing of employee expenses and mileage.
• Manage the training diary.
• Manage the in‑house warranty system.
• Manage sample production and stock.
• Maintain a record of training, CPD seminars and warranties within the XRM system and produce certificates.
• Assist with the maintenance of the Customer Relationship Management (XRM) system.
• Arrange travel and accommodation for the internal team.
• Prepare meeting / presentation rooms.
• Assist with the co‑ordination of facilities and personnel.
• Provide support to all departments where required.
• Carry out any other related tasks as requested or delegated by management.

• Previous experience working as a Business Support Administrator, Senior Administrator, Office Administrator is essential.
• Exceptional customer service skills essential.
• Previous experience using SAP or Concur would be ideal, not essential.
• Some knowledge of accounting/bookkeeping would be ideal.
• Must be able to use Excel, PowerPoint and Word.
• Highly organised.
• Be able to work in a fast‑paced environment.

Hours: Monday-Friday 9:00 am – 5:00 pm

Salary: £28,000 – £30,000 + bonus based on company performance.

This role would suit people who also have the following experience:
Business Support Administrator, Business Administrator, Office Administrator, Senior Administrator.