Sales Support Specialist

Sales Support Specialist at Laser Shot Simulations

Location:

Houston, TX | Salary Range: $70,000 - $115,000

Laser Shot has an exciting career opportunity for a Sales Support Specialist. The role involves providingજી customer support by assisting with sales procedures, including processing quotes, handling sales‑related problems, entering new orders, tracking orders, and managing customer accounts.

• Answer and route incoming sales calls to appropriate sales personnel and pre‑screen leads.
• Handle logistics orders for internal and external events, including travel, trade shows, and customer demonstrations.
• Provide pre‑sales and post‑sales assistance with tasks such as paperwork, sales and sales quotes.
• Prepare invoices and pertinent reports, and complete other projects as assigned.
• Update managers by consolidating and forwarding daily action summaries.
• Provide sales vs. projection results by preparing and forwarding sales tracking reports.
• Track sales expenses by consolidating, summarizing, and forwarding for reimbursement.
• Update database records in the company CRM program (Activate).
• Support proposal preparation (gather data, print, bind, etc.).
• Correspond with customers who have inquiries regarding Laser Shot products or purchases.
• Record customer correspondence information and deliver to appropriate sales personnel.
• Process orders for inner‑office activities, product demonstrations, salesman equipment, and office equipment.

• Associate degree or equivalent combination of education and relevant experience.
• Detailed knowledge and experience with the MS Office suite (Word, Excel, Outlook).
• Ability to become proficient in multiple IT applications.
• Excellent management and organizational skills.
• TwoCOMPARE to four years’ experience in sales, sales support, and accounting.
• Strong attention to detail and consistent follow‑up.
• Excellent written and oral communication skills.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
Industry: Defense and Space Manufacturing

We are proud to be an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, marital status, or any other protected characteristic. We are committed to providing reasonable accommodations for individuals with disabilities, handicaps, or sincerely held religious beliefs in accordance with applicable laws.