Senior Manager Global Trade Compliance

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter:
Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Primarily focus on the global development and maintenance of customs and trade compliance across the Sonova Group with focus on Execution and raising challenges to the relevant business owners.

• Ensure Global Compliance: Lead development, documentation, and implementation of customs, trade, and export control processes (including tariffs, rules of origin, VAT, embargoes, sanctions, and export declarations).
• Policy & Process Ownership: Create, monitor, and maintain global SOPs, work instructions, customs & trade manuals, and system/tool blocking processes as Global Process Owner (GPO).
• Risk & Training: Conduct compliance risk assessments, tailor customs & trade programs, and provide awareness/training for employees and business partners.
• Regulatory Monitoring: Track and interpret legal, regulatory, and trade developments (e.g., supply chain disclosure, antiboycott laws) and update stakeholders accordingly.
• Cross-Functional & External Support: Interface with legal, tax, logistics, and external partners (brokers, vendors, agencies) to ensure smooth imports/exports and compliance.
• Communication & Representation: Serve as the primary point of contact for global customs & trade, driving communication strategies, supporting audits, and engaging with third-party suppliers.
• Other duties as assigned.

• Bachelor’s degree; preferably working knowledge of any specific customs and trade/export control tools.
• 5+ years of experience in global customs and trade; in-depth knowledge of country specific customs & trade regulations (e.g. China, Vietnam) is a plus.
• Several years of in-depth expertise in customs tariff classification, customs preference management, international customs and export control law, VAT law in cross-border trade of goods.
• Fluent in English and German, other languages a plus
• Strong computer and internet skills, as well as familiarity with word processing and spreadsheet software programs.
• Strong project management skills preferred (including status updates, cross-functional collaboration).

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with…