Phlebotomist Team Leader

Phlebotomist Team Leader at One Blood.

Provides leadership, instruction, and guidance to the collection staff during blood drives or forms phlebotomy and collection procedures and processes related to the collection of blood and/or blood components from donors according to the organization’s policies and procedures, the Food and Drug Administration (FDA) regulations, and American Association of Blood Banks (AABB) standards. If assigned to mobiles, responsible for driving the blood mobile.

• Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches, including assignment of meal/break periods.
• Ensures that staff follow applicable policies and procedures.
• Obtains medical history and vitals from donors and/or patients.
• Performs phlebotomy and collection procedures to collect blood or blood components.
• Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion.
• Assists with the recruitment of donors, including potential apheresis and platelet candidates, and supports collection goals including ALYX conversions and split rates.
• Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations.
• Monitors deferrals and performance to identify training needs or equipment issues.
• Ensures excellent customer service and professionalism toward all customers, including communication to donor recruitment staff regarding issues and concerns on blood drives.
• If assigned to mobiles, drives a bloodmobile and other collection vehicles to and from collection sites.

High School diploma or equivalent and six months of related experience.

CPR Certification required. If assigned to work on mobiles, passing CDL pre‑qualifications, training and obtaining a CDL (Commercial Driver’s License) is required.

• Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to organize work for timely completion.
• Ability to follow oral and written instructions.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work.
• Ability to speak, write, read, and understand English.
• Basic computer skills, including knowledge of Microsoft Office applications.
• Ability to commute with personal transportation.
• Ability to operate and drive a mobile, box truck or van to designated site locations, if assigned to mobiles.
• Ability to maintain composure in a fast‑paced environment.
• Ability to work a flexible schedule, as dictated by business needs, including weekend, holidays, and overtime when necessary.

Tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing, and/or manipulating moderately heavy objects and materials (up to 50 pounds). Tasks requiring moving objects of significant weight need assistance or proper equipment. Tasks may involve some climbing, stooping, kneeling, crouching, crawling, walking, and standing for extended periods, and manual dexterity in the operation of phlebotomy equipment.

If assigned to work on mobiles, tasks also include driving a large vehicle.

Work occurs inside and/or outside, with potential exposure to adverse conditions such as inclement weather, atmospheric elements, and pathogenic substances. Performance of this job could expose the employee to blood‑borne pathogens. Employees will experience close and small work spaces on mobile unit buses. Vibration and motion are common on mobile unit buses. The noise level in the work environment is usually moderate.