Trainee Service Technician

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.

We are looking for a dedicated Trainee Service Technician to work from our Haydock service centre and cover our customers around the Northwest.

On completion of your training as a Trainee Service Technician, you’ll be tasked with ensuring the effective, timely and efficient delivery of products to customer sites, first-line-fault service visits and repairs against specific service level agreements. You will also undertake planned preventative maintenance activities, field modifications and provide support to customers for the products under contract with Medstrom. All activities are recorded via our job management system.

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return them to the service location for cleaning
• Disinfect, function check, repair and electrical-safety test products
• Complete records of testing, delivery and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Hours of work: 37.5 per week, working Monday to Friday, working 1 in 3 weekends, with 2 days off the following week.

To join us as a Trainee Service Technician, ideally you will need to have, or be willing to develop the following.

• Mechanical or electrical background desirable, but not essential as full training will be provided
• Experience of delivery driving and planning routes would be desirable
• Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

• A proactive, ‘can-do’ attitude
• Excellent customer service and communication skills
• Ability to work under own initiative, and follow procedures to achieve deadlines
• Basic PC skills, including email and MS Office
• DBS Checked (or the willingness to complete one)

Please note, this role will involve manual handling – lifting, carrying and loading Medstrom products into the van.

In addition to the salary and related benefits, you will join a company which has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow whilst offering great career opportunities for those who are keen to progress.

Medstrom are an equal opportunities employer, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

To apply for this role, please use the link below or click APPLY HERE where you will be directed to our applicant tracking system: