Principal DevOps Engineer

Overview

We re all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy.

We’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!

Your team

Your new team is a group of motivated, collaborative, and innovative people. They re Designers, Product Managers, and Developers from all over the world. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, some of them are parents, gamers, bookworms, adrenaline junkies, and so much more.

Your mission

You ll ensure that Frontify’s system infrastructure is cared for, maintained, and improved – it s a fast-changing infrastructure, so there s always something going on. Working closely with the R&D team, you ll find the root cause of bugs and help the team fix them as well as document relevant processes. Beyond managing the daily infrastructural needs, you ll be the first point of contact for our Europe- and US-based teams about anything related to the technical aspect of our platform.

Your Responsibilities

• Leverage your experience in Dev Ops to design, maintain, and improve cloud infrastructure.
• Help develop and maintain a robust monitoring and observability framework to ensure system performance, reliability, and early issue detection.
• Manage and optimize web servers, relational databases, and Linux-based systems.
• Utilize expertise in Docker for containerization and manage orchestration tools such as Kubernetes or AWS ECS to ensure smooth deployment and scalability.
• Work with AWS services to build and maintain scalable and secure cloud-based solutions.
• Collaborate closely with Engineering, QA and Security teams to streamline workflows, troubleshoot issues, and enhance system deployment processes.
• Implement and maintain security best practices across infrastructure and deployments, including access management, vulnerability scanning, and incident response.
• Contribute to ensuring compliance with security standards and help foster a strong Dev Sec Ops  culture within the engineering team.

Your story

• You can work remotely from anywhere in Switzerland or join us on-site in our St. Gallen office, with the flexibility to choose your best work environment.
• You have 5+ years of experience in a Dev Ops / Platform or Systems Engineer role – ideally in the SaaS space.
• You’re comfortable with web servers (Nginx), relational databases (e.g., MySQL, including replication and performance tuning), and Linux (Amazon Linux/CentOS/Red Hat).
• You have knowledge and experience with Docker containerization, including container orchestration and management (e.g., Kubernetes or AWS ECS).
• You have worked with AWS (EC2, S3, RDS, Cloudfront or Open Search).
• You’ve worked with Terraform in the past and can create infrastructure as code for scalable environments.
• You have knowledge of CI / CD pipelines and have implemented automated build and deployment processes.
• You have knowledge of Puppet configuration management (Bonus).
• You’ve worked cross-functionally with Developer Support and Deployment Support roles.
• You’re an IT generalist who’s comfortable shaping and defining the role with us.
• You have a strong understanding of monitoring and observability tools (e.g., Datadog or Grafana).
• You have experience applying SRE principles such as SLOs, and error budgets.
• You have worked with incident management processes, including conducting postmortems and driving improvements.
• You have a solid understanding of security practices in cloud and Dev Ops environments, including identity and access management (IAM), data protection, secrets management, and compliance considerations (e.g., ISO, GDPR).
• You’re comfortable working in a fast-paced,…