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Head of Customer Service Hybrid & Leadership
Job in
Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listed on 2026-02-20
Listing for:
Abacus Umantis AG
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Sankt Gallen
Ein führendes Softwareunternehmen in der Schweiz sucht einen Head of Customer Service zum nächstmöglichen Termin in Sankt Gallen. In dieser Rolle führst du das Customer-Service-Team und bist für die Betreuung komplexer Kundenanfragen verantwortlich. Du stehst in der ersten Eskalationsstufe und treibst Wissensaufbau und Prozessverbesserung voran. Ideale Kandidaten haben eine mehrjährige Erfahrung im Kundenkontakt in einem SaaS-Umfeld und besitzen sehr gute Deutsch- und Englischkenntnisse.
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