More jobs:
Head of Support & Customer Experience Compliance
Job in
St Asaph, Saint Asaph, Denbighshire, LL17 0AF, Wales, UK
Listed on 2026-01-20
Listing for:
Marstep
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: St Asaph
An established online marketplace in St Asaph is seeking an experienced Customer Support Manager/Head of Support to lead its customer support function. The successful candidate will deliver an excellent experience for consumers and service providers while ensuring compliance with UK consumer protection laws. Responsibilities include team leadership, operational excellence, and continuous improvement in customer satisfaction. Strong people management and communication skills are essential, with experience in online marketplaces or e-commerce preferred.
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