Fire Alarm Service Engineer

Duties & Responsibilities

• Maintenance of conventional & addressable Fire detection systems
• Maintenance of emergency lighting systems
• Maintenance of automatic opening vents
• Fault finding and repairs to above systems
• Assist clients and regional team with technical issues either on the phone or face to face
• Have a flexible approach to working hours when required
• Provide assistance and training to other team members as required

• Must have a high level of experience of our industry
• Excellent technical knowledge of fire systems
• Have a systematic/logical approach to tasks & problems
• Ensure all tasks are carried out quickly & efficiently
• Be presentable in person and in vehicle and tools
• Excellent communication and organisational skills
• Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
• Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
• Have a polite but assertive telephone manor
• Good knowledge of London and the home counties postcodes
• Good customer service skills ability to motivate staff & colleagues and lead by example
• The ability to think laterally and "out of the box"
• Prompt and consistent time keeping

• Paid door to door travel for Engineers.
• Wellness & Employee Assistance Programme (EAP)
• Perkbox access to a huge range of free perks and discounts
• Regular One 2 One Check-Ins with Line Manager
• Continued Professional Development & Ongoing Training
• 25 Day Holiday Plus Bank Holidays Increasing to 35 Days ( 1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years )
• Flexible & Remote Working Where Possible
• Company Culture That Promotes Work Life Balance
• Access To Mental Health Care Support
• Salary Sacrifice Pension Scheme
• Childcare Voucher Scheme
• Max 3 Year Old Company Vehicle
• Death in service