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Lead Helpdesk Manager - Facilities Management, KPI Driven

Job in St Albans, Hertfordshire, AL1, England, UK
Listing for: Fraser Edwards Recruitment
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A well-established Facilities Management company is seeking an experienced Helpdesk Manager to lead and develop their helpdesk operations. The ideal candidate will have a strong technical background in Facilities Management, with proven experience managing teams in a fast-paced environment. Responsibilities include overseeing day-to-day operations, ensuring service delivery meets SLAs and KPIs, and fostering client relationships across multiple properties.

This role offers career progression opportunities within the company.
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