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Customer Success Mgr./ CSM

Customer Services Team Lead | KPI-Driven Coach

Job in St Albans, Hertfordshire, AL1, England, UK
Listing for: Van Ierland Assurantiën
Full Time position
Listed on 2026-01-26
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading online services provider in St Albans is seeking a Customer Service Team Leader to supervise and support a team ensuring high performance and adherence to schedules. The successful candidate will track key performance indicators and provide coaching to enhance skills. Strong leadership and excellent communication skills are essential. This position requires resolving customer issues and preparing performance reports.

The role offers on-site parking and a standard work week of Monday to Friday.
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