Works Delivery Manager
Listed on 2026-01-18
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Management
Operations Manager, Program / Project Manager -
Construction
Operations Manager
Overview
The Works Delivery Manager is the senior leader for the Eastern and Anglia route reactive works, The area covered is the Eastern and Anglia route. They will have overall responsibility for the delivery of the work bank including HSEQ, Quality and the financial performance of the reactive contracts (with support from the QS). The key elements of this role are to co-ordinate all aspects of the reactive and PPM works to ensure that the works meet the client expectations.
The WDM carries out their work in accordance with all the relevant standard operating procedures also in line with the SISK HSEQS policies. The WDM ensures controlling documentation and handback is maintained and looks for opportunities for the company to add additional value or enhance the quality of earnings of the project. The role will be based on route (Stansted office) and regular travel throughout the routes will be required.
At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.
ResponsibilitiesClients
- Liaise with the customer, their representatives, and all stakeholders on Operational Issues.
- Enhances existing valuable business relationships and works to ensure they are developed effectively.
- Proposes actions in response to changes in client and stakeholder needs and expectations.
- Manage Key-stake holders through the project life cycle
Project Delivery
- Manage a team of Geographically or skilled based supervisors / operatives allocated to the framework
- Manage sub-contractors to deliver works throughout the routes.
- Ensure that the appropriate HSQE controls are implemented including CPP/WPP and TBS etc as required.
- Ensure all works are Set-up Safely & Securely in accordance with Client and the Sisk Process & Procedures.
- Active involvement in HSEQS management on the project and challenge working practices on site to ensure continuous improvement in line with our Safe Safer Sisk philosophy.
- Plan and coordinate resource levels both internal and external (SC) to ensure the safe and quality execution of the works in a timely manner.
- Monitor progress and identify areas for improvement.
- Sample work for quality before presentation to the client.
- Arrange for the rectification of defects found & update the Client and site team.
- Manage open orders to ensure KPI’s are kept within limits.
- Support the team on high priority/profile reactive works.
- Support the team with booking possessions/isolations and other forms of access.
Reporting
- Attend reactive meetings, subcontract, and internal meetings - maintain and circulate notes and action points.
- Produce an achievable programme and monitor key milestones throughout the programme and report weekly to the client and your line manager.
- Escalation of issues in a timely manner to your Line Manager.
- Ensure all records and project data systems are maintained to allow the client to view relevant reports.
Risk
- Ensure all necessary approvals are in place to allow project to progress without risk.
- Carry out monthly risk reviews for high-risk activities in conjunction with Contracts Manager.
- Review buildability and identify methods of construction with commercial and Design to produce an achievable project, including temporary works.
- Identify non-conformances and implement corrective action.
- Inform the QS of any matter for which extra payment may be due or additional costs are involved.
- Close out all issues raised by safety, quality and environmental reports and audits
People
- Manage the Reactive team, Supervise and develop work staff and ensure competency of indicouals to carry out delegated duties
- Live the Sisk Values of Care
, Integrity and Excellence and ensure that these values are embedded into all activities. - Provide business support to the site supervisors and Operations teams
- Act as a Sisk Ambassador across appropriate external events.
- Lead and manage various sub-contractors and an in-house delivery team.
- Act as an Inspiring role model for the wider team / business.
Commercial
- Supports the…
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