IT Director

Location: St. Albans

Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster.

This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready platform. You ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long-term growth.

The foundations are in place:

• Strong technology partners and consultants
• Modern tooling (Jira, Salesforce re-platforming underway)
• Improved software stability
• A small but capable core team across IT Ops, Dev Ops, Helpdesk, and Projects

Now the focus shifts to proactivity, optimisation, and leadership visibility:

• Reducing cost and complexity
• Driving automation and AI-led efficiencies
• Making technology more effective, better communicated, and more commercially aligned

Your mandate is clear: make it leaner, smarter, and more impactful.

As IT Director, you will:

• Own and deliver a 3-year technology roadmap aligned to business growth
• Lead IT strategy, operations, security, and vendor management
• Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation
• Rationalise a tech stack that has grown through add-ons and point solutions
• Strengthen cyber security, governance, and compliance
• Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level
• Be present, vocal, and influential
• Lead, develop, and challenge a hybrid internal and outsourced team

About you:

• An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience.
• Commercially minded and comfortable owning full budgets
• Previously led change in scaling, founder-led or growth-stage environments
• Balances strategy with delivery and isn t afraid to get hands-on
• Can simplify complexity and explain technology simply
• Has experience with SaaS platforms, cloud environments, integrations, and vendors
• Understands cyber security, GDPR, and operational risk

Permanent opportunity
Hybrid role: 3 days per week in the office (St Albans)
Salary up to £120,000
Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more.
Modern office space, free breakfast, discounted parking