IT Director

Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster.

This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready platform. You’ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long-term growth.
  
The foundations are in place:
 
Strong technology partners and consultants
Modern tooling (Jira, Salesforce re-platforming underway)
Improved software stability
A small but capable core team across IT Ops, Dev Ops, Helpdesk, and Projects  Now the focus shifts to proactivity, optimisation, and leadership visibility:
 
Reducing cost and complexity
Driving automation and AI-led efficiencies
Making technology more effective, better communicated, and more commercially aligned  Your mandate is clear: make it leaner, smarter, and more impactful.
  
As IT Director, you will:
 
Own and deliver a 3-year technology roadmap aligned to business growth
Lead IT strategy, operations, security, and vendor management
Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation
Rationalise a tech stack that has grown through add-ons and point solutions
Strengthen cyber security, governance, and compliance
Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level
Be present, vocal, and influential
Lead, develop, and challenge a hybrid internal and outsourced team

About you:

An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience.
Commercially minded and comfortable owning full budgets
Previously led change in scaling, founder-led or growth-stage environments
Balances strategy with delivery and isn’t afraid to get hands-on
Can simplify complexity and explain technology simply
Has experience with SaaS platforms, cloud environments, integrations, and vendors
Understands cyber security, GDPR, and operational risk  Permanent opportunity
Hybrid role: 3 days per week in the office (St Albans)
Salary up to £120,000
Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more.
Modern office space, free breakfast, discounted parking