Quality Control Manager

Position Overview

The Quality Control Manager manages, plans, coordinates and heads the AIM/IMAP quality control program designed to ensure continuous production/service consistent with established standards. Oversees the establishment and analysis of statistical data and specifications to determine compliance with present standards and establish proposed quality and reliability improvements.

• Develop and maintain the AIM/IMAP Quality Control Program, establishing quality control goals for the program.
• Develop and manage the AIM/IMAP Safety Program, in coordination with Afognak Native Corporation’s Health, Safety, and Environmental Management Program.
• Fully comprehend the contract’s requirements, be knowledgeable of industry standards and requirements of codes/regulations for associated AIM/IMAP field work to be conducted.
• Direct on-site QC reviews of technical teams’ performances at overseas posts through planning/scheduling/managing management assessments and work verifications by AIM/IMAP personnel.
• Establish corrective action plans to resolve identified quality issues as they arise.
• Review all cited discrepancies found during on-site assessments that are included in associated reports, track discrepancies through reports/logs, determine discrepancy dispositions through coordination with AIM/IMAP Senior Service managers and Field Service Supervisors, and verify cited issues have been corrected prior to closure.
• Develop and present agenda for annual training/instructional quality control meetings with AIM/IMAP technical personnel and chair quality control meetings.
• Record and report on feedback from customer satisfaction surveys into an automated database.
• Schedule and lead meetings with AIM/IMAP customers and its technical personnel to document adherence to quality control standards, reporting findings to COR and AIM/IMAP management personnel.
• Submit monthly quality control updates identifying significant issues or items accomplished for the month and goals for the next month as part of the monthly AIM/IMAP Performance Report.
• Review trip Service Reports submitted by AIM/IMAP technical teams and QC inspectors.
• Coordinate and schedule on-site inspections of completed Post/technical team trips by QC inspectors, coordinating with AIM/IMAP Project and Travel Coordinators.
• Review quality control management assessment and work verification reports.
• Attend staff, safety, COR/ACOR/ORSC, and QC/QA meetings.
• Interface with the COR/ACOR/ORSC personnel and AIM/IMAP field staff personnel.
• Attend company meetings, training seminars, and functions as requested.
• Develop and maintain AIM/IMAP adherence with ISO-9001 Quality Management System in coordination with Alutiiq’s Quality Management System and ISO 9001 responsibilities.
• Develop and maintain quality control inspection checklist, questionnaire, and site inspection report templates.

• Quality Control Program / Plan
• Safety Program
• QC Reviews
• Corrective Action Plans
• Discrepancy Reports
• Agenda for Annual Training / Instructional QC Meetings
• Feedback records
• Meeting notes
• Monthly Quality Control Updates
• Quality Control Inspection Checklist, Questionnaire, and Site Inspection Report Templates

• Must be able to obtain/maintain a Top Secret Clearance.
• Must be familiar with the requirements outlined by NFPA 70E, OSHA, and other safety regulations.
• Must be proficient in using a computer to send email, as well as use Microsoft Office Suite programs (Word, Excel, Powerpoint, etc.).
• Bachelor’s degree in a building-related field such as architecture or engineering construction management, facilities management, etc. with three (3) years specialized experience, OR
• Experience in facility management or facility engineering with three (3) years specialized experience performing quality control for maintenance, repair or construction work.