Superintendent - Service

Description

Position

Description:

Superintendent — Service

Business Unit:
Service

Schedule:

May vary but typically Monday-Friday. Travel:
Requires 50-75%

Position Type:
Full-Time

Job Description:

Responsible for providing overall onsite management for construction and/or maintenance of telecommunication towers.

• Supervise crew leads and hold crew accountable for quality, cleanliness and efficiency of assigned sited.
• Participate in site walks with clients and resolve all questions regarding Scope of Work as needed.
• Act as a liaison between the company and subcontractors, crew leads and technicians to make sure the project is completed to customer specifications.
• Review all service tickets for their area and determine if any special access is needed and/or equipment (lifts, cranes, badges, etc.).
• Assist in ordering materials for each job as needed.
• Communicate ticket needs to crew lead, schedule manpower and start date.
• Assist Service Techs in developing a work plan to organize tasks and site.
• Perform onsite quality and safety audits.
• Make site visits to oversee progress, assist tech and crew as needed.
• Make sure all test equipment is working and being taken care of.
• Manage shop location, including fleet, equipment, and shop maintenance.
• Schedule and maintain and service vehicle needs (if branch office).
• Supervise Service Techs and Top Hands.
• Keep track of and return all customer assets (antennas, radio heads, etc.).
• Mentor and Coach newly placed Service Techs and Top Hands.
• Provide bi-annual performance reviews techs.

• Other duties as assigned.

Employees will need to be able to perform the following:

• Minimum 3-5 years telecom construction and/or maintenance experience
• Experience in a leadership role preferred.
• Excellent communication skills — both verbal and written
• Basic computer skills
• Ability to manage time effectively.
• Great organizational skills
• Approachable by employees at all levels

• Bachelor's Degree in business, project management or equivalent experience

• Continuous speaking, hearing and visual effort.
• Requires standing, walking, and lifting frequently.
• Continuous mental and visual concentration requiring attention to detail and accuracy.

• Typical construction work environment
• Typical shop environment
• Subject to outdoor (hot/cold) extremes, noise, wind, etc.