Field IT Support Specialist
Listed on 2026-01-12
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IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Summary
Join our team as a Field IT Support Specialist to provide hands‑on technical assistance for warehouse operations in Springfield, Tennessee. In this fully on‑site role you will maintain, troubleshoot, and optimize hardware, software, and network systems critical to purchasing, production control, and logistics processes.
Responsibilities- Diagnose and resolve on‑site IT issues: hardware, software, and network connectivity problems.
- Ensure smooth operation of critical applications and systems used in warehouse logistics and production control.
- Install, configure, and maintain IT equipment to meet operational needs.
- Collaborate with development teams to identify and resolve system‑related challenges.
- Train warehouse staff on effective use of technology and adherence to best practices.
- Manage user accounts, permissions, security protocols, and data backup systems.
- Assist in deploying new technology systems and performing upgrades across warehouse locations.
- Provide timely and effective technical support to minimize disruptions in operations.
- Document IT processes and maintain accurate records of system configurations and issues.
- Proven expertise in troubleshooting and maintaining computers, devices, and networks.
- Strong analytical skills and the ability to solve technical problems efficiently.
- Excellent communication skills to support users across different organizational levels.
- Willingness to work on‑site and travel locally, with occasional visits to other facilities.
- Familiarity with Active Directory and Microsoft Windows 10 systems.
- Experience handling service desk tickets and basic troubleshooting tasks.
- Technical certifications such as CompTIA A+ or Network+ are advantageous.
- Prior exposure to IT support in warehouse or operational settings is preferred.
Benefits are available to contract/temporary professionals, including medical, vision, dental, life and disability insurance, and eligibility for a 401(k) plan. Salary for this position ranges from $60,000 to $75,000 annually, with additional opportunities in nearby locations.
Equal Opportunity Employer Statement2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
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