Police Records Clerk

Purpose of Job

Provides clerical and administrative support to the Springfield Police Department.

• Receives payments for citations, alarm permits, and false alarms and inputs payment information and court dispositions in the computer.
• Handles inquiries and telephone calls regarding citations, city court, and reports and/or directs to appropriate personnel.
• Prepares and maintains reports, records, files, and correspondence of both a routine and non‑routine administrative nature.
• Composes, prepares, and creates letters, reports, memoranda, and other documents as needed.
• Maintains all offense, arrest, and traffic accident reports to provide copies for citizens and department personnel.
• Serves as municipal court clerk and/or alternate terminal agency coordinator.

• Inputs payment information and court dispositions in the computer.
• Prepares and maintains court dockets, citations, and financial reports.
• Logs attendance and ensures requirements are met for persons assigned to traffic school.
• Serves as a liaison between the TBI and the department regarding NCIC/TIES issues.
• Administers NCIC certification tests to police department personnel and runs background checks.
• Attends city court and required training.
• Performs related tasks as required.

• Keeping up‑to‑date with modern office practices and procedures.
• Demonstrating an ability to organize.
• Staying current on a diverse assortment of tasks.
• Communicating with members of the public during traumatic, tense, and emotional moments.
• Keeping current in municipal court and TBI rules and regulations.

• Computer with applicable software; other standard office equipment including telephone, copier, printer, calculator, etc.

• Knowledge of law enforcement support practices and techniques.
• Knowledge of the principles and practices of office management and customer service.
• Ability to use a personal computer with Microsoft Office.
• Ability to make decisions quickly and in accordance with city, state, and departmental policies.
• Ability to understand and follow oral and written instructions.
• Ability to understand rules and regulations of the department and municipal court.
• Ability to keep and organize routine operational records and make reports.
• Ability to express ideas clearly, concisely, and convincingly, both orally and in writing.
• Ability to establish and maintain effective working relationships with City employees and the general public.

• Employee will work indoors and perform office work.
• Employee may be required to sit, stand, stoop, walk, lift, and carry light and heavy objects (more than 25 pounds).

Education and Experience: A high school diploma or GED is required. Clerical experience with knowledge of Word and Excel, or any combination of experience and education equivalent to the required knowledge and abilities.

Required Certifications/Licenses: Possession of a valid Class D driver’s license issued by the State of Tennessee. Must pass a thorough background investigation, polygraph examination, and physical examination based on the essential functions of the job given by the city’s designated physician. Must have or be able to obtain on file with the Tennessee Bureau of Investigation. Must have or be able to obtain NCIC Basic Certification.

Thank you for your interest in employment with the City of Springfield! Our employees enjoy making a difference in their community while earning competitive pay and comprehensive benefits. To learn more about our benefits package, .