Specialist; Limited

Real  (Limited Duration)

Join to apply for the Real  (Limited Duration) role at Oregon Department of Transportation.

Salary Range: $3,856 - $5,325. Base pay will be based on skills and experience.

Initial Posting Date: 01/07/2026

Final date to receive applications: 01/14/2026

Agency:
Department of Transportation

Position Type:
Employee

Position Title:

Real  (Limited Duration)

Transportation Services Representative 1 – Real  (Limited Duration)

Driver and Motor Vehicles Division (DMV)

Field Services Group / Central Region

Springfield

The Role:

Bring your customer service skills to the Springfield DMV as a Real . Assist the public with obtaining Real  identification cards, answer questions related to Real  provide customer service for Oregonians looking to obtain documents that comply with the Real .

This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent.

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

• Help the public with obtaining Real , instruction permit or identification cards.
• Serve as a primary representative in the office for Real .
• Accurately produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license knowledge test. Conduct vision tests.
• Explain state and federal requirements for different driver and identification transactions.
• Provide exceptional customer service while following privacy laws.
• Communicate clearly with customers from diverse backgrounds to accurately answer complex questions.
• Collaborate with office leaders and managers to ensure efficient operations related to issuing Real .
• Examine documents for eligibility prior to issuing credentials.
• Prepare daily reports and balance transactions at the end of each day.
• Travel to other offices in the region to perform relief work.
• Work is performed in a DMV office setting with extensive face to face interaction with the public.

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Comprehensive and equitable base salary offer within the listed range.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity.

• Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.
• Completion of an associate’s degree will substitute for one year of the public contact experience.

• Experience working in a fast‑paced environment and dealing with stressful situations.
• Demonstrated computer literacy and reading comprehension skills.
• Experience providing excellent customer service.
• Experience handling multiple assignments with frequent interruptions.
• Experience effectively interpreting complex rules and policies to customers or clients.

• Complete the following required steps:
• Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
• Complete questionnaire. Answer the checkbox‑style questions before submitting your application.
• After…