Staffing Coordinator - Springfield Regional Medical Center

Overview

Thank you for considering a career at Mercy Health!

Scheduled Weekly

Hours:

36

Work Shift: Days (United States of America)

Mercy Health

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules, filling open shifts, timecard management, and mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules).

This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

• Creates and edits schedules for nursing departments in the electronic scheduling system following hospital policies, procedures, and guidelines. Assigns specialty roles particular to each unit’s operational needs.
• Prepares accurate daily and/or shift work schedules reflecting forecasted needs in collaboration with nurse managers.
• Approves or denies all schedule requests based on skill mix and unit needs, with communication to unit managers as appropriate.
• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determines vacancy rate for various roles and posts incentive shifts per policy.
• Adjusts schedules to accommodate needs by acquiring additional personnel or reducing scheduled staff; contacts available staff to meet unit care requirements.
• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage, communicating to the units.
• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing to determine recruiting needs for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact.
• Maintains daily maintenance of unit/department schedules in the electronic staffing system; communicates critical or immediate staffing needs to nurse managers or designees.
• Approves or denies all timecard requests with attestations, with communication to unit managers as appropriate.
• Prepares timecards for readiness for manager approval (review and clean up exceptions).
• Maintains staffing-related records, files, and reports; distributes reports to appropriate leaders as determined by manager.
• Assists with allocation of agency resources and other duties as assigned related to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Associate degree in business, Data Management, or related field (preferred)

None

1 year experience with staffing & scheduling software (required)

Previous experience in a healthcare setting (preferred)

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department: Resource Optimization Center (ROC) - Springfield Regional Medical Center

Please note:

Mercy Health is an equal opportunity employer and complies with applicable laws regarding affirmative action and equal opportunity employment. For accessibility accommodations or questions, please contact the Talent Acquisition Team at