HVAC Service Technician

Join to apply for the HVAC Service Technician role at Cerris Systems

Work Hard. Have Fun!!

At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction service companies prides itself on an almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we’ve got your growth in mind.

Serves customers by installing and servicing mechanical systems and products.

• Plan and complete all necessary steps in the installation, maintenance, and repair of HVAC systems
• Troubleshoot malfunctions, interruptions, and failures of HVAC equipment
• Adhere to the highest standards of quality and safety
• Ensure complete customer satisfaction from start to finished product
• Comprehend customer requirements and make appropriate recommendations/briefings
• Respond to emergency service requests
• Communicate in a professional manner with employees and customers
• Produce detailed service reports and time entry daily
• Operate and maintain an organized and well-inventoried vehicle
• Adhere to current HVAC rules, regulations, and codes
• Proper use of tools and equipment
• Provide documentation including processes, daily logs, etc. as required for assigned projects
• Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
• Build positive relationships with customers
• Promote the company safety culture and safety awareness throughout the company, projects, or office
• Maintain a satisfactory driving record which, per Company’s vehicle policy, allows operation of a vehicle for business purposes
• Exercise initiative or, as directed, perform additional duties to meet the needs of the organization

• Ability to perform work accurately, completely, and in a timely manner
• Excellent customer service skills
• Excellent interpersonal communication skills on a technical level
• Ability to understand and implement best practice standards
• Ability to quickly and effectively solve complex problems
• Attention to detail to deliver quality
• Ability to work both independently and as part of a team
• Proactive and resourceful mindset
• Build relationships with team members that transcend a project
• Current Class E driver’s license and good driving record

• 3 years or more of HVAC technical and trade experience.

• Minimum high school diploma or GED

• Must be able to lift 100+ pounds
• Able to tolerate extreme temperatures for extended periods of time
• Able to work overtime and weekend hours in an on-call rotation
• Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance
• Required to use a ladder and work at tall heights (roof top, access ladders, scissor lift, scaffolding)
• Pass drug screen, physical exam, and background check
• Must have reliable transportation
• Safety-sensitive position requiring extreme focus and attention to safety hazards and safety protocols

Cerris and its subsidiary companies are an Equal Opportunity Employer—EEO/AA/M/F/D/V/VEVRAA

Mid-Senior level

Full-time

Management and Manufacturing

Construction