Clinical Research Coordinator

Overview

Why Del Richt Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then Del Richt Research might be the right opportunity for you!

Who We Are

Del Richt is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved. We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.

Presently our network stretches across 33 sites throughout the United States in 18 states.

Del Richt Research has been recognized as a Top Workplace for 2023, 2024, and 2025. This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

• Clinical Research Coordinator’s Main Objective: provide quality, excellent patient care and a great experience for our patients in our clinical research studies.
• Ensure patients have a fun, positive and comfortable experience at our clinic.
• Ensure patient visits are completed accurately and efficiently, adhering to all clinical trial protocols 100% of the time.
• Recruitment and enrollment of patients into clinical trials.
• Ensure patients come to and complete their clinical trial visits throughout the study.
• Data entry is timely and accurately entered for clinical visits into multiple online systems.
• Lead and be the main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials.
• Ensure sponsors and clients receive excellent customer service when onsite and maintain clear, constant communication with them offsite.
• Maintain physician trust by being a knowledgeable resource, keeping physicians informed of their schedules and updated on current trial patients and protocols.

• Preferred:
  Minimum of 1 year of experience in any patient-facing or customer service position.
• Preferred: 2+ years of professional work experience.
• Preferred: B.S. or B.A. from an accredited university, or 2+ years of professional work experience in a healthcare or clinical setting.
• This is an onsite Monday-Friday position.
• Coffee drinkers preferred. Tea drinkers accepted.

• Be self-motivated, energetic, and positive.
• Focus on providing exceptional patient care and creating memorable experiences.
• Ensure client satisfaction is a primary focus and help clients achieve and exceed their goals.
• Believe in high quality and maintain a high standard of compliance with study protocols.
• Be exceptionally organized and proficient at problem solving, planning, and being proactive.
• Accept ownership of tasks from inception through completion and take responsibility for personal success.

Production

• We deliver on our promises.
• We have a bias towards action and value independent problem solving.
• We proactively over-deliver and act without being told what to do, bringing new ideas that improve the company.

Humility

• We support each other relentlessly.
• We maintain enthusiasm and a can-do attitude.
• We embrace change and are committed to growth and moving the organization forward.
• Coachable: we all love to learn, willing to be taught, and adapt quickly.

Consistency

• We execute with accuracy and aim to get it right the first time.
• We demonstrate persistence and the willingness to go the distance to get something done.
• We remain calm under pressure and maintain stable performance under stress.

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan with clear bonus potential per quarter and guidance to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s goals, with quarterly goal-setting to challenge and develop potential
• Success-Driven Environment where data drives decisions and insights, prioritizing transparency, continuous improvement, and success

Job Type: Full-Time 40+ hrs

Visit our website to learn about our company and current clinical trials, see patient testimonials, and check out our careers page.

Website:

Patient Testimonials:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.