Sales Closer

Capital Vacations is looking to add a Take Over Sales (TO) Closer to our Springfield Call Center. The Sales Closer is in charge of closing each mini‑vacation package sale. If you have several years of Tele‑Sales experience and you are looking for a growth opportunity within a company, apply today!!

• Full‑Time:
  Monday - Friday, Saturdays as needed, 12:30pm-8:00pm
• Full benefits, 401K, Paid Time off, local discounts

• Verify and close sales for our Tele‑Sales Reps
• Ensure all vacation packages are fully qualified
• Assist our Tele‑Sales Reps with any questions they may have
• Maintain excellent quality standards in compliance with set company guidelines
• Assists with the development of the call center training and QA process
• Assist Floor Managers with call monitoring, etc.
• Code records completely and accurately
• Set travel dates for the vacation package, at the customer's request

• CALL CENTER EXPERIENCE REQUIRED
• SALES EXPERIENCE REQUIRED
• H.S. Diploma/GED required
• 3‑5 Years - Quality assurance and/or customer service experience REQUIRED
• Report directly to Day Shift Manager.
• Some collegiate‑level business classes are preferred.

• Natural ability to close
• Good problem solving & decision‑making skills
• Have the ability to handle rejection
• Tenacious, outgoing
• Confidence to perform within a short sales cycle.
• Must use excellent communication and stellar customer service skills while using proper phone etiquette.
• Must have the ability to identify, troubleshoot and resolve problems.
• Proficiency in PC programs such as Excel, Word, etc is helpful.
• Must work with a high sense of urgency in a fast‑paced environment