Account Executive; Communications

Overview

JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. Founded on the principle of People First. Technology Second., JMARK partners with businesses to transform technology into a true driver of growth, resilience, and competitive advantage. With a focus on proactive strategies, exceptional customer experience, and business value, JMARK helps organizations reduce risks, increase efficiency, and plan for the future.

Our team combines technical expertise with a people-centric approach, ensuring that every solution aligns with client goals, culture, and long-term success. For more than three decades, JMARK has served as a trusted IT partner across industries, helping businesses thrive with secure, reliable, and future-ready technology solutions.

• Identify prospects, develop business relationships based on JMARK values, determine and develop technology or business solutions, and acquire new JMARK clients. Communicate with prospects and internal resources to develop solutions; prepare and present formal proposals.
• Source own prospect lists and respond to opportunities from marketing or other sources; facilitate design of solutions to meet technology and business requirements.
• Follow and assist in the development of policies and procedures for proposal management, project management, client on-boarding, and related items to support client requirements.
• Set clear expectations related to performance of JMARK and the products or services sold, implemented, recommended, or supported, through meetings and email/phone communications with prospects and internal teams.
• Maintain and build relationships with prospective clients; participate in necessary service meetings to build strong client relationships.
• Constantly source new prospects and maintain a pipeline of at least 2.5 times the monthly quota; strive to achieve personal, team, and department goals.
• Collaborate with marketing, support, partners, product management, and account management to facilitate programs, messages, campaigns, and offerings for telecommunications products and services.
• Oversee handoffs to the Project/Service Team to ensure successful implementation and a high level of client satisfaction.
• Direct communications and reporting for Telecommunications; ensure frequent communication to all parties throughout the sales process.

• 5-10 years of best practices experience with client relationships and sales processes.
• Ability to propose technology and business solutions that meet or exceed client needs; ability to prepare and deliver formal presentations and proposals.
• Strong communication with prospects, clients, and team members to ensure expectations are clear and attainable; ability to collaborate across departments.
• Ability to conduct research on emerging solutions and related standards; familiarity with sourcing, business development, and sales process management.
• Proven track record in developing and maintaining client relationships; ability to set and meet individual and team goals; strong interpersonal and customer service orientation.
• Ability to work independently and in a team; travel as required; valid driver’s license and vehicle insurance; reliable transportation.

• Seniority level
  :
  Mid-Senior level
• Employment type
  :
  Full-time
• Job function
  :
  Sales and Business Development
• Industries
  : IT Services and IT Consulting